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Wednesday, March 16, 2005 

Warranty Cancellation Issue...

I didn't think it would be possible for my warranty company to make anything else difficult, but they never cease to amaze me. Allow me to explain:

I called a few minutes ago to cancel my warranty... I spoke with Dawn. I told Dawn that I no longer wanted to renew my warranty coverage. She asked me what my reason was for canceling... so I told her. I said, "It was a pain in the ass when I had to use you... and I don't want to go through it again." She informed me that she was going to send out a form to me. I was told that I need to sign the form and return it to them. After they receive the form then they will process my cancellation. I said to her, "So you are going to make this a pain in the ass too?" She said something about needing to have it on file... blah, blah, blah. I said, "As long as I don't get billed for it again next month then that's no problem... Go ahead and send me the form. I will mail it back to you, I will fax it to you... you will get a lot of copies."

She seemed OK with the prospect of receiving multiple copies so now I'm going to have to make good on my promise. More to follow...