Lee Myles Complaint... Take 2...
Here is a copy of the complaint I sent in this week to Lee Myles. It has now been a week...
"I sent in a complaint a week ago and have yet to hear a response. I didn't even receive an acknowledgement of my dissatisfaction. I need to know what you are going to do to make me happy. You are demonstrating some of the most horrible customer service I have ever experienced. I’m starting to see now where the garage that did my repairs gets it from. I need to hear a response... For a company that professes, “Honesty, Integrity and Complete Customer Satisfaction for Over 50 Years” you should want to follow through on complaints... especially ones that are as serious as mine involving drunk employees working on cars. But, so far, I have yet to see a demonstration of Honesty, Integrity or Complete Customer Satisfaction either from you or from the garage."
More to follow...
"I sent in a complaint a week ago and have yet to hear a response. I didn't even receive an acknowledgement of my dissatisfaction. I need to know what you are going to do to make me happy. You are demonstrating some of the most horrible customer service I have ever experienced. I’m starting to see now where the garage that did my repairs gets it from. I need to hear a response... For a company that professes, “Honesty, Integrity and Complete Customer Satisfaction for Over 50 Years” you should want to follow through on complaints... especially ones that are as serious as mine involving drunk employees working on cars. But, so far, I have yet to see a demonstration of Honesty, Integrity or Complete Customer Satisfaction either from you or from the garage."
More to follow...
