Response:
Thank you for contacting Driver and Vehicle Services. I apologize you were treated rudely by one of our customer service representatives. If you recall her name, please forward it to me so that I may advise a supervisor.
Our records indicate your title processed on 03/22/07. Unfortunately, it will be mailed to the Pennsylvania address we show on record.
The information provided on your phone call was correct. For the title to be mailed out of state, a photocopy of an out of state driver license and an out of state utility bill would have to accompany the MV-38O form in order for the title to be mailed to another state.
Please resubmit the form with the required documents so that we may process your title. Check the box indicating "never received" on the form and please include the work identification number (WID) XXXXXXX.
This number will indicate to the processing department that your title has already been paid for.
I apologize for any inconvenience.
Thank you for your inquiry,
PA Department of Transportation
www.dmv.state.pa.us
I was actually quite surprised when I recieved that reply. Even if I remembered the woman's name I'm not going to cause static. I was just irritated by the whole event.
I did receive my title last Thursday, 3/29/2007 AND... it was sent to my Arizona address... Go figure...
-Todd
Thank you for contacting Driver and Vehicle Services. I apologize you were treated rudely by one of our customer service representatives. If you recall her name, please forward it to me so that I may advise a supervisor.
Our records indicate your title processed on 03/22/07. Unfortunately, it will be mailed to the Pennsylvania address we show on record.
The information provided on your phone call was correct. For the title to be mailed out of state, a photocopy of an out of state driver license and an out of state utility bill would have to accompany the MV-38O form in order for the title to be mailed to another state.
Please resubmit the form with the required documents so that we may process your title. Check the box indicating "never received" on the form and please include the work identification number (WID) XXXXXXX.
This number will indicate to the processing department that your title has already been paid for.
I apologize for any inconvenience.
Thank you for your inquiry,
PA Department of Transportation
www.dmv.state.pa.us
I was actually quite surprised when I recieved that reply. Even if I remembered the woman's name I'm not going to cause static. I was just irritated by the whole event.
I did receive my title last Thursday, 3/29/2007 AND... it was sent to my Arizona address... Go figure...
-Todd
